CONDITIONS OF SALE
The following conditions apply to all purchases of tickets for “The Joe & Mary’s Wedding Dinner Show” through its website. By purchasing a ticket from the Joe & Mary’s website, you are deemed to have accepted these Terms.
Due to the COVID-19 pandemic and in order to protect the health and safety of our audience, employees and artists, health measures and rules have been put in place. These will be strictly applied by our future shows.
Any spectator who feels one of the symptoms of COVID-19 or who has been in contact with a person diagnosed as being a carrier of this virus (pleasure consult the Quebec Public Health website), as well as any other person likely to be in contact with this spectator are asked to not come to a venue to attend a show. In such cases, we ask you to contact the box office and a full refund will be given to you.
Any ticket holder must arrive 30 minutes before the show’s start time, enter the venue and comply with instructions given by the staff.
Every spectator must wear a mask upon arrival at the venue—and when circulating within it—until seated in their assigned seat up to the beginning of a show. Every spectator must as well put on their mask at the end of the show and keep it on until they leave the complex.
Physical distancing is required in every venue between seated spectators unless they come from the same household.
REFUND & CANCELLATION POLICY
Due to limited seating, we request that you cancel at least 5 weeks prior to a scheduled show. You may cancel by phone or online by sending an email at ([email protected]). Cancellations made after the 5 week deadline, will incur an additional 5% fee. Cancellations made within 48 hours to the event will incur an additional 15% fee.
Service fees are included in the price of each ticket and are calculated as follows:
-Ticket from $50.00 and $100.00 (before taxes): $7.50 per ticket.
As well, as a management fee of $4.00 which is included in the ticket price.
In the event a ticket is lost or forgotten, the Joe & Mary’s box office—after some routine checks—can issue a duplicate ticket. An eco-fee of $5.00 per ticket is applicable for the reprinting of lost or forgotten tickets.
Online purchases must be made using Visa, MasterCard or American Express credit cards. Debit cards are as well accepted. All orders are subject to approval by the Joe & Mary’s head office, the financial institutions that issue the accepted credit or debit cards and their credit or debit card processors.
Clients must carefully review the name of the show, the date and the ticket BEFORE proceeding with a purchase. Once an order has been processed, there can be NO REFUND, EXCHANGE, OR CANCELLATION. Programming, casts, dates and times of shows are subject to change without notice.
Charges may apply for the delivery of tickets. They are determined as follows:
Electronic tickets: no delivery fee;
Tickets sent by mail: $3.50 per order.
The purchaser and the holder of a ticket also agree to be bound by any policies or guidelines of the Joe & Mary’s administration, including those related to safety and proper behavior. His ticket will not be exchanged or refunded, and he will not entitled to any monetary compensation.
These Terms are governed by the laws of the Province of Québec and the laws of Canada, regardless of any conflict of laws principles.